I wanted to send a thank you to Nate, Bridgette and the entire staff at Dieterle Memorial Home. After speaking with other memorial homes in the area we felt the most comfortable with Dieterle. Nate, Bridgette and the entire staff went above and beyond every step of the way and exceeded all of our expectations. They provided exactly what we asked for when we asked for it. We did not feel rushed or pressured once during the entire process.
I have rarely encountered the professionalism and empathy exhibited by Roy Albrecht. He took the lead after my stepmother passed and stayed in charge through her delivery to Arlington National Cemetery. He was proactive in his communications and responded immediately to every inquiry. He made a difficult moment in life tolerable. Thank you, Roy!
I have attended celebrations of life for family members and friends and always felt peaceful when I departed. Cindy Lambert is special.
I just want to say Thank you to all the staff at Dieterle. My daughters recent passing is one of the toughest situations that I have had to face. I was lost, didn't know where to start with the funeral preparations. Bridgette was very helpful and went over and beyond to make this process as easy as possible. I really appreciate her being so helpful and for the beautiful service that they provided for my daughter.
Bridgette Oester went above and beyond to help our family during one of the toughest moments of our life. The COVID crisis meant the ways of providing support to the family needed to change. She was quick to help with questions, spent time really listening to what we needed and it honestly felt like she was a personal friend trying to help. Thank you for your genuine kindness and your willingness to go above and beyond.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
You are welcome to call us any time of the day, any day of the week, for immediate assistance. Or, visit our funeral home in person at your convenience.